You can bring your dog a bed, food, toys and treats for their stay at Ace's. Do not bring dishes as we will supply those. We also have blankets and cots we can provide at no extra charge. If its your dogs first visit, please make sure to bring an up to date copy of their vaccines.
Your dog must have all of his/her up to date vaccinations in order to come for daycare or boarding. Puppies usually get their third set of shots at 16 weeks of age.
Your dog must have the rabies, bordetella (kennel cough), distemper, and Parvo (DHPP, DA2P, DHP) vaccines. If you have questions about what vaccines your dog has, we suggest calling your vet and asking them. Please bring up a copy of your dogs vaccination records or call your vet and have them forward the records up if your dog is coming in for boarding or daycare. Click 'Find Out More' for more information regarding vaccines and how long they last.
Yes, multiple dogs from the same family can be boarded together. It is an additional $15 per night per extra dog regardless of which suite you choose.
Yes we can still take an aggressive dog but they will not be going out with other dogs. They will strictly be on their own and it's an extra $5/day for them to be on their own. We waive the $5 fee if your dog is booked into an executive or presidential suite that has an outdoor run.
Our regular weekday hours are 7am-6pm
Our regular weekend hours are 8am-5pm
Statutory Holidays are 8am-5pm
We are closed everyday from 11am-2pm
This is totally up to you. If your dog normally eats lunch at home you can a bring lunch for them. If your dog normally eats morning and evening then you don't need to bring a lunch.
Yes! Any dogs that are frequently visiting popular dog places such as daycare centers or dog parks, should be treated monthly to avoid catching lice or ticks. To learn more about lice and ticks, click below.
Yes, we have someone who lives on site. We also have security cameras set up around the premises.
To an extent. We socialize puppies who are old enough for group play, and we will work with you and your dog to try and make something work if your dog doesn't do well in group play. If you've never been with us before, it is best to come up for a meet and greet first to see if it's the right fit for your pup. If your dog has behavior issues and doesn't do well in group play, there are other options such as a muzzle, training or 'small' group play. We have a few different options if you'd like to see how your dog will do, such as a meet and greet, a half day of daycare, or even a full day of daycare.
If you'd like to check in on your dog, we try and post a lot of photos and videos on Facebook and Instagram, so be sure to follow us! You can also send us a message over facebook, an email, or give us a call to check in on your furry friend.
Yes, there is always a staff member with the dogs during group play. We also have security cameras set up around the premises.